sport88 Casino & Sportsbook Data Care

On Android, you download sport88 from our app link or access the site through your mobile browser. On iOS, you open sport88 in Safari or your preferred browser—no app store required. Either way, our platform collects data: your name, email, phone number, payment details, and account activity. This page describes what we collect when you use sport88 and how we keep that data protected from unauthorized access, misuse, or disclosure.

We understand that privacy matters when you deposit via DANA, e-wallet, mobile banking, local payment, or any local payment method. Our role is to process your personal data fairly, transparently, and only for the purposes you authorize. We do not sell or share your information with third parties for marketing, and we do not track your behavior outside sport88.

Below, we set out our full data practices, your rights, and how to contact us with questions. Read this carefully before you create an account.

What We Collect and Why

Account and Identity Data

When you sign up on sport88, we collect your full name, date of birth, email address, and mobile phone number. We require identity verification—upload of your national ID, passport, or driver licence—before you can make your first deposit. We use this data to confirm your age, prevent account fraud, and comply with Indonesian anti-money-laundering (AML) regulations.

We store your identity documents securely and do not share them with third parties except when required by law. Our servers may sit outside your jurisdiction; your data is encrypted in transit and at rest using industry-standard protocols.

Payment Data

When you deposit or withdraw, we collect payment method details: your e-wallet account name, bank account number, or QRIS identifier. We also record the amount, date, time, and outcome of each transaction. This data is necessary to process your requests and to detect fraud or suspicious patterns. We do not store your e-wallet password, PIN, or bank login credentials; you enter those directly on the payment provider's secure page, not ours.

Payment processors—e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—may collect additional data as required by their own compliance rules. Review their privacy policies for details on how they handle your information.

Data we collect and retain

Identity documents (national ID, passport, driver licence) for KYC verification
Transaction history (deposits, withdrawals, bets, wins, losses) for seven years
Account activity logs (login time, device type, IP address) for 90 days
Support tickets and account notes related to disputes or requests

Behavioral and Device Data

We record which games you play, how long you stay on sport88, and which features you use. We log your device type (Android phone, iPhone, desktop), browser, and approximate location (based on IP address). This helps us understand how account holders use sport88 and improve our service—for example, we use it to detect whether the mobile experience is fast enough for users in Medan or Surabaya.

We use cookies and similar tracking tools to remember your login session and your preferred settings. You can delete cookies from your browser at any time; this will log you out of sport88 and reset your preferences.

Third-Party Processors

We work with several third-party vendors to operate sport88:

Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks handle the actual fund transfers. They receive only the minimum data needed to process your transaction.
Identity verification services: We may use third-party KYC providers to check your identity documents. These services are bound by strict confidentiality agreements.
Hosting and security: Our servers are hosted by cloud providers in Southeast Asia. These providers have access to encrypted data only and cannot decrypt or misuse it without authorization.
Customer support: Our support team in Jakarta, Bandung, and other cities may view your account details to resolve your issues. They sign strict confidentiality agreements.

Your Rights and Our Commitments

What You Can Request

You have the right to ask us for a copy of all personal data we hold on you. You can also ask us to correct inaccurate information, delete data we no longer need, or restrict how we use your data. To make a request, email [email protected] and include your account details. We will respond within 14 days.

Some data cannot be deleted—for example, transaction records must be kept for seven years to comply with Indonesian tax and AML rules. But we will limit access to this data and will not use it for any purpose other than legal compliance.

When We Share Data

We may share your data with third parties only in these cases: (1) payment processors to complete transactions; (2) regulators or law enforcement when required by law; (3) our cloud hosting provider to maintain our servers. We never sell your data for advertising or marketing. If we change this policy or plan to share data with new third parties, we will notify you via email.

Data Security

We encrypt all sensitive data in transit using TLS 1.2 or later. Stored data is encrypted at rest on secure servers. Our infrastructure is monitored 24/7 for unauthorized access attempts. Our team undergoes annual data protection training and signs confidentiality agreements. However, no system is completely secure; if we detect a data breach that affects you, we will notify you within 72 hours.

KYC: Know Your Customer — the process of verifying your identity using government-issued documents to prevent fraud and comply with AML rules.
Encryption: A mathematical process that scrambles your data so only authorized parties with a decryption key can read it.
Cookie: A small file stored on your device that allows sport88 to remember your login session and preferences.

Contact sport88

If you have questions about this privacy policy or want to request access to your data, contact us at [email protected]Include "Privacy Request" in the subject line and your account email address in the body. We aim to respond within 14 business days. For urgent privacy concerns, you may also contact the Office of the Ombudsman of the Republic of Indonesia or your local data protection authority.

We review this policy annually and update it as our services change. Any material changes will be announced via email or a notice on sport88. Your continued use of sport88 after a policy update means you accept the new terms. If you do not agree with our privacy practices, you may close your account and request a final withdrawal at any time.